We welcome all contact from parents and carers.  If you wish to visit the school to talk with a member of staff, please email or telephone to arrange an appointment in advance.  This is vital to avoid the disappointment of NOT being able to see the correct member of staff, due to them having other commitments at that time.  Allied to this, prior contact which outlines the nature of the meeting, enables the member of staff to prepare an initial response.

The school’s Reception is open from 8.30am until 4.30pm on Monday to Thursday, and 8.30am until 4.00pm on Fridays.  During these hours, Reception staff will be pleased to deal with your telephone enquiry.  If you leave a message with the office staff, then the appropriate member of the teaching staff will respond to your message as soon as they can. 

It is our ambition to respond to all communication within 24 hours, during the working week, although, with teaching commitments, it may only be possible for staff to initially acknowledge receipt of your communication, and give a timeline for a further response.

Should you not receive a response from a member of staff within this time, please email admin@ludlowschool.com, to request your query be referred on to the appropriate line manager, who will ensure there is a response.

Outside office hours, a recorded message telephone facility is available. 

You can use any of the following ways to get a message through to any member of staff:

Tel:             (01584) 872691

Email:         admin@ludlowschool.com

Address:     Ludlow Church of England School, Bromfield Road, Ludlow, Shropshire SY8 1GJ                                                  

Headteacher:  Mrs Paula Hearle

Email: p.hearle@ludlowschool.com

Chair of Governors: Mrs Barbara Ball

Email: s.vickers@ludlowschool.com (Clerk to the Chair of the LAB)

SENCO: Mr Bryn Faulkner

Email: b.faulkner@ludlowschool.com                                     

Student Transport: First point of contact – Customer Service

The Shirehall, Abbey Foregate, Shrewsbury, SY2 6ND

Tel: 0345 6789008                

Education Welfare Officer: Jennie Graham

Inclusion Services, The Shirehall, Abbey Foregate, Shrewsbury, SY2 6ND

Tel: 01743 254397

Diocese of Hereford Multi-Academy Trust

Head Office: Unit 11, The Business Quarter, Sheet Road, Ludlow, Shropshire SY8 1FD

Tel: 01584 838880